Frequently Asked Questions

How does the Eight Week program work?
What are the Body, Mind and Spirit Assessments?
What are the ‘Daily Tools"?
How can I view the videos?
Are my answers to questions in the tools and assessments kept personal and confidential?
Does SpontaneousHappiness.com provide medical advice?
How much does a SpontaneousHappiness.com membership cost?
How do I cancel My Subscription to SpontaneousHappiness.com?
How do I change my password, email address, or credit-card info?
Is my credit-card information safe?
What credit cards do you accept?
What if I have a medical question?
What if I have a technical question?

How does the Eight Week program work?
Spontaneous Happiness is a simple, easy-to-follow plan that builds on each week. In order to get the most out of the plan, it is important that each member participates fully - we are providing the information, guidance and encouragement; you need to provide the action!

Begin by familiarizing yourself with the various sections (visit the Site Guide for more information), introducing yourself in the Community, reading about How to Use the Tools, and taking your Week One Assessments

While each member will use the Spontaneous Happiness site differently, a general guideline would be:

• Each Monday look for and read your Weekly Email for an outline of what will be presented.
• Visit the corresponding Weekly Homepage to watch Dr. Weil explain the focus of the week and to read the extended weekly tasks for Body, Mind and Spirit. We strongly encourage you to read the articles, watch the videos, and participate in what Dr. Weil recommends.
• Use your Tracking Tools. The Breathing, Walking and Mood Meter are vital to tracking your progress through the initial eight weeks. Use them as often as you can for both tracking purposes and encouragement.
• Write in your Journal. Whether you transfer thoughts from another source or you use the online Journal as your main source for keeping track of your thoughts, try to use it as much as possible. It is a wonderful way to document your thoughts and progress for future reflection.

As you go through each week, these elements will become easier and more familiar. It is worthwhile to push yourself in the beginning to make these tasks part of your daily and weekly routine; in the long run it will only help you achieve your goals of optimal well-being.

What are the Body, Mind and Spirit Assessments?
The Assessments presented in Weeks One, Five and Eight of the plan are important to take. These simple, quick assessments provide a baseline for your present state of physical, mental and spiritual health. There are ten questions in each assessment, and you are encouraged to answer honestly (all answers are kept confidential and not shared with anyone). After answering the questions, you receive a score and feedback on how you can improve in each area.

Your Week One assessment provides you with a baseline on which to begin the plan: it can help you understand what areas of the plan you should focus on and articles and tools that can help. Your Week Five assessment provides an update on your progress. You may have improved in some or all areas, gone down in score, or stayed the same, and additional suggestions will be presented. In Week Eight, you will retake the assessment, and compare your results from Weeks One and Five. If you have followed the plan accordingly, your scores should have improved from when you started.

Keep in mind that each member is different and will have a different timeline for improving their well-being and achieving optimal health. Don't get discouraged if your score is not where you want it to be - remember that the assessments are a guidance tool to help you hone in on areas that can use improvement.

What are the ‘Daily Tools"?
The Daily Tools are a vital part of Spontaneous Happiness: they are designed to help you track your progress throughout the initial eight weeks of the Plan, as well as when you are a Spontaneous Happiness for Life member. The Tools include Breathing, Walking and Mood Meter trackers, an online Journal, and a Calendar that indicates when you have used any of the tools.

You can update your tools on any day, and have the ability to go back and update them once the date has passed if you did not have access to your computer.

• Breathing Tracker: Breathing is an important part of emotional well-being, and is something Dr. Weil highly recommends to manage your moods. There are a variety of breathing exercises presented throughout the initial eight weeks of the plan, and you are highly encouraged to practice some form every day. Use your Breathing Tracker to indicate you have completed a breathing exercise for any given day.
• Walking Tracker: Walking is the form of exercise Dr. Weil recommends most. It can be done almost anywhere, is a low-cost form of fitness, and it has health benefits that positively impact the health of the body, the mind and the spirit. Part of each week's checklist is to walk, so use your Walking tracker to indicate when you walked.
• Mood Tracker: Every day has its highs and lows. This can be due to hormones, weather, activities, or just feeling good (or sad) for no discernable reason. The Mood tracker is best used in conjunction with Journal: simply select your mood for that day (ranging from Poor to Great), and then use your Journal to describe any reasons you can attach to your present mood. This is an effective way to begin linking together events and your mood, so can increase or decrease specific habits or activities so as to create a balancing point for your moods in the future.
• Journal: Jotting down your thoughts and feelings for future reflection is a wonderful way to document your mental and physical health. We encourage you to use the Journal as often as you can, in any way that makes you comfortable. It is especially helpful when used in conjunction with the Mood Tracker, and we encourage you to jot down why you're feeling a specific way whenever it strikes you to do so!
• Calendar: The Spontaneous Happiness Calendar provides an easy-to-use snapshot of where you are in the plan, your use of the Tracking Tools, and also offers access new, bonus content to Spontaneous Happiness for Life members. You can see previous days you used your tools, and access previous days to update your tool status if you did not have access to a computer.
• 30-Day Challenge Tracker: Members of Spontaneous Happiness for Life will also have a button to indicate they completed that month's Challenge for that day. The more you participate, the more exclusive content that is unlocked for you!

As you go through each week, using these tools will become easier and more familiar. It is worthwhile to push yourself in the beginning to make these tools part of your daily and weekly routine; in the long run it will only help you achieve your goals of optimal well-being.

How can I view the videos?
To best view the videos, we suggest: Installing the latest version of Adobe Flash and viewing the videos in Google Chrome. Google Chrome is a reputable browser provided by Google and is the recommended browser for viewing the videos. We also recommend an Internet connection having at least a 1 MB download rate.

Are my answers to questions in the tools and assessments kept personal and confidential?
Yes! Your answers, personal information, and progress throughout the plan is 100% confidential. You can share your progress with members of the Community if you choose to, but that is your decision - none of your personal information, assessment results or tool usage is seen by other members.

Does SpontaneousHappiness.com provide medical advice?
THIS SITE DOES NOT PROVIDE ANY MEDICAL ADVICE
Information on this website is provided for informational purposes only and is not intended as a substitute for the advice provided by your physician or other healthcare professional or any information contained on or in any product label or packaging. The information available on this website is not intended for diagnosing or treating a health problem or disease, or for prescribing any medication or other treatment. Always speak with your physician or other health care professional before taking any medication or nutritional, herbal or homeopathic supplement, or adopting any treatment for a health problem. For any products or services purchased from this website, please read carefully all product packaging and instructions. If you have or suspect that you have a medical problem, promptly contact your health care provider. Never disregard professional medical advice or delay seeking professional advice because of something you have read on this website. Information provided on this website and the use of any products or services purchased from our website by you DOES NOT create a doctor-patient relationship between you and any of the physicians affiliated with our website. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

How much does a SpontaneousHappiness.com membership cost?
When you sign up for SpontaneousHappiness.com, you start your 10-day free trial. Your credit card will not be charged during the free trial period. However, valid credit card information is required. If you're not 100% satisfied during your trial, simply log into your account and cancel your subscription before your free trial ends. You will not be charged.

If you have not cancelled within the trial period, you will remain a member and your service will continue uninterrupted. You will be automatically charged when your free trial ends, just $2.50 a week, billed quarterly (every 12 weeks), with a four-week minimum commitment. Your credit card will be charged $29.99 at the end of the trial period and at the beginning of each following quarter.

You may cancel at any time and your service will continue uninterrupted until the next billing period. If you choose not to continue your service you can receive a refund for the unused portion of your subscription, other than the minimum four-week nonrefundable fee of just $9.99.

How do I cancel My Subscription to SpontaneousHappiness.com?
To cancel your subscription, log onto SpontaneousHappiness.com, then go to Your Account in the upper-right corner of the page. Click on My Subscription in the upper-right corner. Enter your password in the space provided, and click on the "Cancel" button. You will be able to use your subscription up until the day of your next payment date. You will receive an email from SpontaneousHappiness.com confirming your cancellation.

How do I change my password, email address, or credit-card info?
Click on Your Account in the upper right-hand navigation area. This will take you to your account information. Just type in any changes in the appropriate boxes and click the Update button at the bottom of the page. Your information will be changed immediately.

Is my credit-card information safe?
Your credit-card transaction is safe and secure. All of your information is encrypted and protected by the best encryption software in the industry: SSL. While on a secure page (like our order form) the lock icon will appear on the bottom of your Web browser to let you know the page is encrypted. Your credit card is stored in an encrypted format in our database, preventing access by unauthorized parties.

What credit cards do you accept?
We accept MasterCard, VISA and American Express. Your credit-card payment will be processed by Weil Lifestyle. You will see this name on your credit-card statement.

What if I have a medical question?
Please consult with your physician before beginning any type of dietary or exercise plan, including SpontaneousHappiness.com. If you have a question concerning your health, contact your physician. You may also want to visit DrWeil.com for more information on health conditions. We do not suggest you use the Community discussions as a way to seek medical advice or help, as we cannot vouch for the validity of any messages or advice posted.

What if I have a technical question?
For technical and all other questions or concerns regarding the Spontaneous Happiness web site, please email our customer support at CustomerCare@SpontaneousHappiness.com.